Delete your account

This page explains how to delete your account in Lavna, the app by Sololearn Inc., and what happens to your data.

Delete it in the app

1. Open Lavna and go to Settings.
2. Tap Delete account.
3. Tap Delete my account.

Your account is deleted right away. This works for guest accounts too.

Delete it without the app

Email support@lavna.app from the email address on your Lavna account, with the subject “Delete my account”. For a guest account, include your profile ID (you can find it in Settings). We check that the request comes from the account owner, delete the account within 30 days, and confirm by email.

What we delete

• your account and sign-in details;
• your profile: name, photos and theme;
• your practice answers and onboarding answers;
• your progress: XP, levels, streaks, achievements and energy;
• your comments and likes;
• the reports you made, the people you blocked, and any moderation records about you;
• your notification settings and push tokens;
• your Lavna Pro subscription records.

Copies in our backups disappear as the backups expire, within 30 days. Server logs, which can include your IP address, are kept for up to 30 days. Crash and error reports, which carry your account ID, are kept for up to 90 days.

What we keep

Nothing linked to you, except crash and error reports until they expire. Apple and Google keep their own purchase records under their policies. Anonymous guesses from shared links stay in the crowd results, but they were never linked to you.

Before you delete

• Deleting your account does not cancel Lavna Pro. Cancel it first in the App Store (Settings, your name, Subscriptions) or in Google Play (Payments & subscriptions, Subscriptions).
• Deleting is permanent. Your progress can’t be brought back.

Questions? Email support@lavna.app. Our Privacy Policy has more about how we handle your data.